Google Cloud Professional Cloud DevOps Engineer PCDOE — Topic 1 Question 12

Question

You encountered a major service outage that affected all users of the service for multiple hours. After several hours of incident management, the service returned to normal, and user access was restored. You need to provide an incident summary to relevant stakeholders following the Site Reliability Engineering recommended practices. What should you do first?

Accepted Answer

Correct answer: B. The correct answer is B. Option B: Develop a post-mortem to be distributed to stakeholders.

Google Cloud Professional Cloud DevOps Engineer PCDOE — Question 12